Description
Fully managed hosting for your website including hosting and up to 5 email accounts.
We take care of all your hosting needs including:
- email account setup for up to 5 accounts
- site uptime monitoring
- automated daily backups
- upgrades
- security
- cron jobs.
All sites are monitored for uptime. We are notified by email and SMS if suspected to be down. Our on-call hosting engineer will respond within 30 minutes to verify site down and take appropriate action. Most instances are false positives. Sp after initial notification, we wait 5 minutes for a repeat at which time we manually check the site to be up. If up, we close event. If down, we then commence investigation of the event.
Our servers run with a RAID configuration meaning recover for hard disk failure is automatic. In addition sites are automatically backed up on a daily basis including site software and database to a separate backup disk on the server. In the rare event, manual recovery is needed we will undertake that recovery for you to mitigate data loss.
All sites are secured using appropriate preventative and monitoring code. Any code changes made to your site are automatically reported to us. If the code changes is unauthorized we will take steps to recover, prevent and investigate. If required, we will lock access to site admin panels to nominated IP addresses.
We will set up and monitor running of any automated processes (cron jobs) your site requires for you.
Please note that access to your hosting control panel and/or access to your code via ftp is not part of the managed hosting package since we are managing the environment for you. Does not include SSL certificate.
Cost is $35 per month paid quarterly in advance.